Match Supports. Build Confidence. Make Impact.
Support workers ready to match. Passionate, qualified, professional & human.
Meet Jake
Jake is a co-founder of In Step Supports with seven years in the sector and lived experience as a family carer.
Jake knows firsthand what it feels like to navigate the NDIS, and that experience fundamentally shapes how he leads and supports our team.
Creative, grounded, and genuinely invested in people, Jake brings both the expertise and the heart this work demands.
Outside of work you will find him on his motorbike, at the beach, or coffee in hand with the people he cares about most.
His warm nature, light hearted humour, and seriously good coffee skills are a big part of what makes him great at what he does.
Meet Eddy
Eddy is a co-founder of In Step Supports with over 16 years of hands on experience supporting people through mental health challenges, drug and alcohol recovery, and homelessness.
What drives him is simple. He has seen firsthand what genuine, consistent support does to a person's life and that has never stopped motivating him. Warm, easy going, and never rattled by complexity, Eddy brings real presence and deep experience to everything he does. His lived connections to disability make this work deeply personal and that shows in every interaction.
Outside of work you will find him at the gym, out fishing, or finding something to laugh about.
Meet our Mentors
Jake
Jake
- Support coordination and operations management
- Experienced mentor
- Lived experience as a family carer
- NDIS navigation specialist
- Loves a great coffee
Eddy
Eddy
- NDIS navigation specialist
- Loves fishing and the gym
- Loves his cat Tilly
- Probably planning his next overseas adventure
- Loves a good laugh
Sophie
Sophie
- Experienced mentor
- Strong communication
- Person centred care
- Calm under pressure
- Active and outdoorsy
- Loves beach day
Matt
Matt
- Cooking and meal prep
- Budgeting and numeracy
- Calm and practical
- Outdoor activity support
- Loves motorbikes, outdoors and camping
Kylie
Kylie
- Builds trust through calm, consistent support
- Strong emotional support and stability
- Easy to talk to with a down to earth approach
- Positive energy with great banter, humour and connection
Ciara
Ciara
- Warm, caring and builds real connections
- Supports confidence in everyday life
- Calm and reliable
- Loves animals, staying active and coffee
Mark
Mark
- Music and tech enthusiast
- Neurodiversity informed
- LGBTQIA+ inclusive
- Nature lover and swimmer
- Always up for a laugh
Leighton
Leighton
- Positive mindset
- Father
- Loves the outdoors
- Gym
- History
- Enjoys Walking & Drawing
- Health & wellbeing
Tania
Tania
- Calm under pressure
- Gym & hiking
- Camping & swimming
- Motorbikes & biking
- Painting & drawing
- Patient & loves a laugh